| Please Read!!! |
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Please be advised that the shipping date indicated on your confirmation is an ESTIMATED date of when we can ship your order. It is not an exact date, therefore, we do not want you to be disappointed when we might run late on our schedule. |
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| Queen/Bee orders are pre-sold and booked well in advance and many more things can go wrong than go right to cause delays. We must work around inclement weather, mite problems, queen percentages, queen cell startups, viruses, diseases, and many other problems that have plagued the bee industry. |
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| So, rarely are we early and almost always we can run behind so please keep this in mind BEFORE you schedule your vacation from work, kill your old queens, make your splits and any other possibility that might cause serious problems with your bees. Simply because of the overwhelming number of shipments that are scheduled daily, phoning each and every customer every day to alert you to our current shipping status is not possible. However, online orders will receive an email on the day we make your shipment. Of course, we welcome your inquiries on the status of your order. |
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| We will do our very best to get the orders out as close to the schedule as possible. We will not ship your queens until we are sure that they are laying a good egg pattern. Unfortunately, this cannot be rushed in spite of how much we would love to be able to do that. The agricultural business is unique, you must be flexible and patient as the bees don't work around your schedule, you must learn to work around theirs!
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| SHIPPING INFORMATION |
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| QUEENS are available from the last week in March until the end of October. We normally ship by PRIORITY MAIL, but for even faster service, UPS is also available. |
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| We use wooden queen cages. For larger shipments our queens are available in "Battery Boxes" of 56 or 104 Queens and are shipped in plastic cages. |
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All queen orders of 100 or more will be shipped by UPS Next Day Air.
For Spring shipments we book orders in advance, send a confirming bill, and require payment in full before shipment. Orders to be split into smaller shipments will qualify for the quantity price break if the order is placed and paid for at one time. |
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| Shipping charges are subject to change. |
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| Shipping and handling is not included on the replacement. Successful introduction is not guaranteed. |
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| We also offer Customer Pickup at our location. You can select this option during the checkout process. |
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| CANCEL/REFUND POLICY |
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| Should you need to cancel your order, we can do that with a store credit to be applied to a future purchase. If a refund is desired, we offer a "one time only" courtesy refund. |
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| GUARANTEE |
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| We will make one reshipment only of any queens or package bees that are dead on arrival through no fault of the customer, IF it is reported within 24 hours. However, we are NOT responsible and will NOT replace queens or package bees that are left in the cold or hot sun by your postal carrier. PLEASE CONTACT YOUR LOCAL POST OFFICE PRIOR TO ARRIVAL AND MAKE ARRANGEMENTS FOR THE POSTAL CARRIER TO CALL YOU ON ARRIVAL FOR PICK UP AT THE POST OFFICE. SHIPPING CHARGES ARE SUBJECT TO CHANGE DURING THE SPRING AS THIS IS WHEN THE POST OFFICE RAISES THEIR POSTAL RATES. SHIPPING AND HANDLING IS NOT INCLUDED ON THE REPLACEMENT. SUCCESSFUL INTRODUCTION IS NOT GUARANTEED. |
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| FOR PICK-UP ORDERS ONLY |
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| We have several scheduled dates throughout the shipping season for folks who want to pick-up their orders. This is a great advantage to all concerned - including the bees! However, when you leave our premises with your bees/queens - you are now responsible for their care and we do not offer a replacement guarantee. |
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| Happy Hiving, |
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| Richard Weaver
Owner and
The R Weaver Apiaries staff (hard at work) |
