Information on your Estimated Shipping Date and Guarantee

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When Placing an Order with The R. Weaver Apiaries, Inc, You Agree to the Following Policies

Please be advised that the shipping date indicated on your confirmation is an ESTIMATED date of when we can ship your order. This is not an exact date, therefore, we do not want you to be disappointed in the event that we run late on our schedule.

Queen/Bee orders are pre-sold and booked well in advance and we do our very best to fill orders as close to the schedule as possible.

We will not ship your queens until we are certain they are laying a good egg pattern. This and other variables, such as inclement weather, can sometimes cause delays. The apiculture business is unique and very rewarding, however, you must be prepared to be flexible and patient as bees don't work around your schedule, you must learn to work around theirs!

So, please keep this in mind BEFORE scheduling a vacation from work, killing your old queens, making splits, or any other actions that could potentially cause serious problems with your bees.

After placing your order, you will receive correspondence informing you of the ESTIMATED shipping date.

In addition, online orders will receive an email alert on THE DAY your shipment is made. However, due to the multitude of shipments that are scheduled daily, we are unable to phone each customer alerting them of the current shipment status, so be sure to check your email for the shipment alert as your estimated shipment date approaches. Of course, we welcome your inquiries on the status of your order - so feel free to call or email us if you have any questions.

SHIPPING INFORMATION

QUEENS are available from April until the end of October.

Package Bees are available April and May.

4-Frame Nucs and Established Hives are available Spring and Summer.

QUANTITIES FOR ABOVE PRODUCTS ARE LIMITED.

We use the standard 3-hole wooden queen cages.

For Spring shipments we book orders in advance, send a confirming bill, and require payment in full at time of booking.

Shipping charges are subject to change.

Shipping and handling is not included on the replacement. Successful introduction is not guaranteed.

We also offer Customer Pickup at our location. You can select this option during the checkout process.

CANCEL/REFUND POLICY

For Queens & Package Bees: Should you need to cancel your order, we can do that with a store credit to be applied to a future purchase. If a refund is desired, we offer a "one time only" courtesy refund. Cancellations require a TWO-WEEK NOTICE prior to pick-up/ship date.

For 4-Frame Nucs & Established Hives: We do not offer refunds on these items as they are prepared way ahead of time according to orders placed.

GUARANTEE

The R.Weaver Apiaries, Inc. is not responsible for successful introduction and acceptance of queens.

The R.Weaver Apiaries, Inc. will make one reshipment only of any queens or package bees that are dead on arrival through no fault of the customer, IF it is reported within 24 hours of delivery. Photographs of the dead packages or queens are very helpful and we do reserve the right to request photographic evidence. Shipping and handling costs are not included on the replacement and are the responsibility of the customer.

The R.Weaver Apiaries, Inc. is not responsible and will not replace queens or package bees that are left in the cold or hot sun by your UPS carrier. It is best to have your package bees or queens shipped to a UPS PICK UP LOCATION. Please provide that information at checkout as your shipping address. If that is not an option, please make sure that you discuss your bee shipment with your local UPS carrier prior to arrival as to the proper handling of the bees while on his/her route. If you will not be home, leave your driver a note so the queens/bees are not left in a sunny location.

SUMMER HEAT ADVISORY: For Queen shipments during July, August, and September: with temperatures rising, the summer months for shipping live queens are very high risk and we will be unable to guarantee live delivery. It helps to have your queens shipped to a UPS hub for pickup instead of a delivery address.

FOR PICK-UP ORDERS ONLY

We have several scheduled dates throughout the shipping season for folks who want to pick-up their orders. This is a great advantage to all concerned - including the bees! However, when you leave our premises with your bees/queens - you are now responsible for their care and we do not offer a replacement guarantee. Customers who do not show up on their scheduled pick up date will forfeit their investment. We will make every attempt to contact you so the bees can be salvaged.

Please make note of your scheduled pick-up date and time!

Happy Hiving,

Richard Weaver, Owner,
and The R Weaver Apiaries staff (hard at work)